The psychology of success is vital for goals.Dr. Grigoris Vassiliades suggests 12 strategies to deal with interpersonal issues in workplace.
The relations we have with our colleagues in the workspace affect our phsychological state, productivity and quality of life in general.
Undoubtedly, the quality of the relationship between the members of a team working for a common goal in a workplace is a key factor in the success of this team.
Harmonious relationships and good communication between the members of a professional team for effective collaboration in achieving the goals are of a great value and are an irreplaceable weapon in the struggle for success.
We, psychologists, can confirm that problems arise constantly. They can be difficult and can be a source of controversy.
Inevitably, in a human environment, different approaches to problems solving should be expected.
Disagreements, competing behaviors and poor communication, can lead to bad relationships between team members working for a common goal.
At the same time, differences in mentality, position, level of education at different hierarchical levels, can contribute to the creation of situations that lead to bad relationships with negative effects in a team’s psychology in terms of effectiveness and ultimately success.
Interpersonal problems in the workplace affecting the psychology of success
There are a number of approach strategies that can be adopted by members of a team working together to minimize the risks of a malfunction due to interpersonal problems:
1. Respect, appreciation and professionalism
Relationships with others, who work with you should first and foremost be characterized by respect and appreciation for the other and professionalism.
2. Learn to listen
Learn to listen carefully to others when they speak to you.
By allowing the other person to present their problem to you without interruption, you show that you are going to deal with it with thought and respect.At the same time, you learn what the other person wants and needs.
Listening with concentration and attention can allow you to discover things that were hidden and that you were not aware of.
By listening carefully and understanding the needs that exist, you increase the chances of finding a solution.
3. Try to understand the other
Try to understand other people’s point of view.
In order for a mutual understanding to take place and for the misunderstandings to go away, it is good to repeat in your own words what your interlocutor is telling you, asking him if this is what he really means.
Gather information and ask if you need any clarifications. The information you will learn will help you to take a responsible course of action.
4. Recognize the other person’s concerns and fears
Recognizing the other person’s thoughts and feelings does not mean that you accept his or her arguments.
You can, for example, tell the other person that you feel frustrated or that they seem upset. You can still say that you understand his position but it is another way for someone to see things.
Recognizing the other person’s thoughts helps to create a climate of trust and contributes to solving problems.
5. Be willing to cooperate
Promote working together to solve problems. Show that there is mutual trust and that you believe that the colleague raises some issues in good faith.
6.Look for topics that you agree on
Start dealing with small issues that are easier to resolve and then move on to more difficult issues.
If you notice that things are starting to degenerate endangering both peoples’ psychology and the success of a venture, go back to topics in which you have something in common.
7. Express your feelings
Use words like “I feel”, “I think” and base your argument on real facts.
Avoid criticism or accusations. In these situations, you need to be consistent and not do things that are not expected as this can undermine mutual trust.
8. Do not take things personally
Do not retaliate against threats or personal attacks.
If you feel overwhelmed and find it necessary, you can say that you are angry at that moment and that you prefer to continue the conversation later when your anger is over.
9. Learn to admit that you were wrong
When you do feel that you have done something wrong, admitting that you are wrong can be very effective.
10. Do NOT rush to agree immediately
Do not rush to solve a problem early.
You can talk to the other person to state that you need to think about the next step together and that you need to find time together for the next meeting.
11. Think of solutions before a meeting
Before you get into the discussion process, you need to determine what you really want.
In addition, you need to know what you are ready to lose and what compromises you can make to achieve what you want.
A neutral third party could be helpful to help you better understand the situation.Think, additionally, about ways to monitor the decisions and the solution you will give to the problem.
12. The resolution of controversies is gradual, step-by-step
Handling and resolving a dispute is a gradual process.
Conflicts and controversies are not resolved by a single interaction.
Re-approaches, repositioning with discussion of issues at various levels are needed.
There may be setbacks and then gradual. The progress towards a common solution acceptable to all parties.
Article's Source(in Greek): https://aftognosia.gr/i-psuxologia-tis-epituxias-ston-ergasiako-xoro/
About the Author
Dr. Grigoris Vassiliades is a clinical psychologist-psychotherapist working in the private sector for 25 consecutive years in Athens.
He is married and father of 2 children. He is excited about the possibilities of the psychic scope of human nature and soul, discovering and revealing the depth of peoples’ inner self.
He offers counseling and online psychotherapy sessions via Skype to adults living far from Athens, in other cities of Greece and abroad, but also to people, who live in Athens but feel safer with online psychotherapy or counseling and wish to indulge in personal psychotherapy and self-knowledge.
Dr. Grigoris Vassiliades is the author of the new self-knowledge book “Confessions of a Psychotherapist” , published by Iwrite and with source of the best-selling self-knowledge book “The Psychotherapeutic Journey: From the Fear of the Shadow to the Light of Consciousness” and the book “How much can you handle the truth? Therapeutic awareness for the soul and relationships” by Enplo Editions in October 2016.
English (UK) 
Ελληνικά