AI is transforming tourism and hospitality industry. Join our Masterclass to learn practical strategies that will elevate your business.
Date: Wednesday, September 3, 2025
Location: NJV Athens Plaza – 2, Leoforos Vasileos Georgiou A Str, Syntagma square, P.C 10564, Athens
Time: 09:30 a.m. – 14:30 p.m.
In the era of artificial intelligence in tourism, guest expectations are rapidly changing. This smart masterclass, ‘AI & Tourism: Masterclass in Hospitality- The Future of Business’ focuses on how AI enhances service without losing human connection. Join our Innovation Masterclass to learn best practices that will elevate your business and keep you ahead of the competition. Perfect for professionals ready to lead the future of hospitality.

🔍 What You’ll Learn:
- How AI improves the guest experience in hospitality
- Real use cases from premium hotels & restaurants
- Tools: CRM, chatbots, personalization, predictive systems
👥 Organized by:
- Hospitality Ambassadeurs
- The V Experiment
- Hospitality Perception
- Regal Loyalty
A unique collaboration that brings theory into action.
🎤 Speakers
- Panos Alexopoulos – Certified Head Butler & Trainer
- Giannis Aggelakis – AI Specialist
- Kyriakos Vaikos – Founder & CEO at Hospitality Perception/ Hoteliers Trainer
- Thomas Krypas– Business Operations/Marketing & Sales Ops- Trainer & Lecturer- Top 20 Business Influencers in Greece 2025
- Maria Spiliopoulou– Brand Strategist/ Social Media Consultant/ AI Marketing
🤝 Who Should Attend:
- Hotel, restaurant & hospitality professionals
- Experts in CRM, marketing & customer experience
- Trainers, consultants & academics
- Anyone interested in AI in tourism operations
🧠 Seminar Structure
- From Service to Experience – Kyriakos Vaikos
- Understanding & Personalizing Guests – Panos Alexopoulos
- AI in Practice: CRM, Chatbots, Predictive Tools – Giannis Aggelakis, Thomas Krypas & Maria Spiliopoulou
- Human-Focused Technology – Panel
- Workshop: From Theory to Action – AI Workshop
🕓 Schedule
09:30 – 10.00: Welcome Coffee
10:00 – 11.10: Sessions 1 & 2
11:10 – 11.30: Coffee Break
11:30 – 12.50: Sessions 3 & 4
12:50 – 13.10: Coffee Break
13:10 – 14.10: AI Workshop
14:10 – 14.30- Closing & Certifications
💼 Masterclass Pricing & Inclusions
Join the Masterclass: ‘AI & Tourism: Masterclass in Hospitality- The Future of Business’ a forward-thinking training designed for professionals and businesses, who want to lead the transformation of hospitality through technology.

🎫 BASIC PASS
Ideal for professionals and students
| Category | Price(per person)- Flash Offer |
|---|---|
| Professional | €49 |
| Student/Unemployed/Large-family | €29 |
🔹 Includes:
- Full participation in the Masterclass
- 2 Coffee Breaks
- Free demo access to Data Consulting AI tool
🎁 Extra Perks for Corporate Group registrations(5 -10 people)
- 30% discount on services from Hospitality Perception & Hospitality Ambassadeurs
- Feature article or interview in Travel Cuisine, a premium hospitality & gastronomy magazine

ℹ️ Useful Information & Cancellation policies
- All prices include VAT
- For cancellations made within 8 or more days before the event, there will be a full refund minus administrative costs of 15%.
- For cancellations made within 7 days before the event, there will be no refund.
- In the event of the Masterclass cancellation by the organizers, you will be immediately notified and you will receive a full refund. The organizers are not responsible for any incidental expenses that may incur such as travel or accommodation costs.
- Corporate invoices are issued.
🔹 For Masterclass Registration, Payment methods & Terms of Use
Complete your registration to get started
🔹 For Sponsorships
If you wish to become a sponsor of the Masterclass, download the full program to see the available options.
